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At James B. Nutter & Company, we make customer service a #1 priority. During regular business hours (CST), you will always be able to speak with a real person to get the information you need or resolve any questions or problems you might have.

James B. Nutter & Company

4153 Broadway
Kansas City, MO 64111

Metropolitan Kansas City: 816-531-2345
Outside of Kansas City: 1-800-798-3946

Helpful Numbers

Polaris Division-Conventional loans nationwide:
1-800-217-7334
Vanguard Division-FHA Loans nationwide:
1-800-875-7334
Home Office-FHA and Conventional Loans
Metropolitan Kansas City:
816-531-2345

Payment Address

James B. Nutter & Company
PO Box 419404
Kansas City, MO 64141-6404

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Schedule of Cost & Fees

Forward Mortgage

  • Late Charges = Varies by state, product type, and origination terms

Reverse Mortgage

  • Payment Plan Change Fee = $20.00
  • Monthly Service Fee = $25.00-$35.00
  • FedEx Delivery Fee = $20.00
  • Stop Payment = $20.00

Forward/Reverse

  • ACH Processing (fee is assessed when making payment via jbnutter.com)
    • Payment received on or before the 1st = FREE
    • Payment received from the 2nd to 5th = $1.00
    • Payment received from 6th to 14th = $3.00
    • Payment received 15th to end of month = $6.00
   
Make Payment by Phone $7.50
Insufficient Funds $15.00
Non-sufficient Funds for Payoff Check = NC $25.00
Fax fee (payoff demand by 3rd party) No Charge - $15.00
Recording Fee for Release No Charge - $576.00
Non-Judicial Foreclosure $600.00 - $2,500.00 Attorney fee plus costs
Judicial Foreclosure $900.00 - $4,050.00 Attorney fee plus costs
Deed-in-Lieu $400.00 Attorney fee plus costs
Chapter 7 Bankruptcy $750.00 Attorney fee plus costs
Chapter 11, 12 & 13 Bankruptcy $1000.00 Attorney fee plus costs
Possessory Action $275.00 - $725.00
Assumption $50.00 - $1000.00