Contact Us

For over 60 years we’ve served families. How can we help you?

If you wish to contact us directly please fill out and submit the following form or use the information provided below:

James B. Nutter & Co.

4153 Broadway
Kansas City, MO 64111

Metropolitan Kansas City: 816-531-2345
Outside of Kansas City: 1-800-798-3946
Business Hours: Monday - Friday 8:15 am to 5 pm CDT

Helpful Numbers

Polaris Division-Conventional loans nationwide:

Vanguard Division-FHA loans nationwide:

VA Refinance Division loans:

Home Office-FHA and Conventional loans– Kansas City
Metropolitan area:

Escalation Process for Fannie Mae and Freddie Mac defaulted loans:

If you feel that your file has been incorrectly reviewed for a foreclosure alternative or that your loan has been inappropriately referred for foreclosure, you may request an escalated case.

Understanding the Process:

  • A request for an escalated case must be submitted in writing. Please send your letter to our business address (listed above) and put it to the attention of the Escalated Case Team.
  • Once your request is received, a letter will be sent to you within 3 business days notifying you that we are processing your request.
  • A resolution will be reached within fifteen to thirty days. If it will take longer than fifteen days, a second letter will be sent to notify you

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